Smart, Simple & Seamless
Complaint Management Made Easy!
User-Friendly Dashboard
Manage all your complaints in one place.
A Smarter Way to Raise Concerns
Effortlessly submit, track, and manage complaints with our intuitive and efficient platform.
We believe in empowering users by providing a seamless and transparent platform for complaint management. Our app simplifies the process of reporting issues, tracking progress, and ensuring resolutions—quickly and efficiently. With just a few clicks, you can make a difference!
Complaint Management Made Easy!
Manage all your complaints in one place.
Effortlessly submit, track, and manage complaints with our intuitive and efficient platform.
Our app is designed to make complaint registration effortless and efficient. Whether you need to report an issue, request assistance, or track progress in real-time, we’ve got you covered. With an intuitive interface, GPS tracking, instant photo capture, and multi-language support, lodging complaints has never been easier. Stay informed, stay empowered – because every voice matters!
Choose your preferred language for a personalized experience.
Sign up in seconds with a smooth onboarding process.
Report issues with just a tap.
Add photos for better clarity.
Automatically pin your complaint’s location
Track your requests in real-time.
Be a part of transparent and fair elections! Take control of your concerns with ease submit, track, and resolve issues anytime, anywhere.
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Dedicated to transparency and fairness, our team at EC-EDR works tirelessly to ensure a smooth and efficient election dispute resolution process. With expertise in election management and technology, we are committed to addressing concerns promptly and upholding democratic integrity.
The Election Disputes Resolution (EDR) Unit is responsible for handling and resolving election-related complaints efficiently, ensuring a fair and transparent electoral process.
The Information and Communication Technology (ICT) Branch develop & manage the EC-EDR App, ensuring secure and seamless operations for complaint submission and tracking.
The Media Unit handles public communications, spreading awareness about the EC-EDR system and ensuring timely updates on election dispute resolutions.
Here are some common questions and answers about the EC-EDR App, designed to assist with the election dispute resolution process in Election Commission.
The Election Disputes Resolution (EDR) Mobile Application ensures a smooth and transparent election process by allowing the public to report election-related complaints and requests efficiently. This user-friendly app enables citizens to submit concerns directly, ensuring prompt and fair resolution of election issues.
To register, download the app, select your preferred language, enter your personal details (such as name and mobile number), set a password, and complete the registration process.
Yes, the EC-EDR App allows you to track the progress of your complaint in real time. You can view status updates, responses, and any actions taken by the Election Commission within the app.
Absolutely! The app follows strict security measures to protect your data and ensure privacy in accordance with government regulations.
The EC EDR App, developed by the Election Commission of Sri Lanka, collects device OS and location data to enhance functionality and provide location-based services. Some anonymized data may be shared with the Sri Lanka Police for security and investigative purposes. Users can stop data collection by uninstalling the app, and strict security measures are in place to protect user information.
The app gathers device OS and location data to improve services.
Anonymized data may be shared with the Sri Lanka Police for security purposes.
Users can opt out by uninstalling the app, and data is retained only for a reasonable period.
Strong safeguards are in place to protect user information from unauthorized access.
For any questions, feel free to contact our support team.
Address
Election Secretariat, P.O. Box 02, Sarana Mawatha, Rajagiriya, 10107, Sri Lanka
Fax
Working Hours
Mon-Fri 8.30 AM to 4.00PM.
Thank you for using the EDR App!